Custmer Help

Here’s a Customer Help page for MARKETIME PTY LTD:

At MARKETIME PTY LTD, we are committed to providing top-tier support and ensuring that your shopping experience is smooth and hassle-free. Below, you’ll find ways to get in touch and answers to common questions.

1. How Can We Help You?

Whether you have a question about a product, need help with an order, or have encountered an issue, our customer support team is here to assist you.

Contact Us Directly:

• Email: support@marketime.shop
• Phone: +61 2 6239 2333
  (Monday to Friday, 9 AM – 5 PM AEST)
• Address: 15 Beaconsfield St, Fyshwick ACT 2609, Australia

2. Frequently Asked Questions (FAQs)

For immediate answers, check out our FAQ page, which covers common questions about ordering, shipping, returns, and more.

3. Order Help

If you need assistance with an order, please have your order number ready when you contact us. We can help you with:

• Tracking your order.
• Modifying or canceling an order.
• Resolving issues with a delivery or product.

4. Shipping Inquiries

Need help understanding your shipping options or tracking your package? Visit our Shipping Policy page or contact us for assistance.

5. Return and Refund Requests

To initiate a return or request a refund, please see our Refund Policy for detailed instructions. You can also reach out to us via email or phone for support.

6. Product Information

If you need more details about a product, feel free to ask! Our team is knowledgeable about all our niche wood products and can help you select the best material for your project.

7. Technical Support

Encountering any technical issues while using our website or placing an order? Contact our support team, and we’ll work to resolve the problem quickly.

We’re here to ensure your experience with MARKETIME PTY LTD is a positive one. Don’t hesitate to get in touch if you need any assistance!