At MARKETIME PTY LTD, we aim to provide a seamless shopping experience by ensuring that your products are delivered safely and in a timely manner. Below are the details of our shipping policies, including processing times, shipping options, and delivery estimates.
1. Processing Times
All orders are processed within 1-2 business days after receiving your order confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Options and Delivery Times
We offer the following shipping options based on your location:
Standard Shipping (3 to 5 Business Days): For orders within major metropolitan areas, standard shipping takes approximately 3 to 5 business days. This option is the most cost-effective and ensures your package arrives promptly.
Extended Shipping (5 to 10 Business Days): For deliveries to rural or remote areas, or for heavier or bulkier items, shipping may take 5 to 10 business days. While this option takes slightly longer, we work with reliable shipping partners to ensure your products arrive in good condition.
3. Shipping Costs
Shipping costs are calculated at checkout based on the weight and dimensions of the product and your delivery location. Any shipping promotions or discounts will be applied automatically during checkout if applicable.
4. Order Tracking
Once your order has been shipped, you will receive an email confirmation with tracking details so you can monitor your shipment in real-time. If you have not received tracking information within 3 business days of placing your order, please contact us.
5. International Shipping
At this time, MARKETIME PTY LTD does not offer international shipping. We currently only ship to addresses within Australia.
6. Delays and Issues
Please note that delivery times are estimates and may be affected by external factors such as weather conditions, shipping carrier delays, or public holidays. If your package is delayed beyond the estimated delivery window, we will work closely with the carrier to resolve the issue.
7. Contact Us
If you have any questions or concerns about your order or shipping, please feel free to reach out to our support team: